How do I know what is in season?

Great question! Since we specialize in fresh seafood our products are continuously changing. The best way to keep up on what's in season is to follow us on social media via Instagram and Facebook. If there are certain species you are interested in let us know ahead of time so we can get a hold of you when it's available.

When I place an order how will I receive it?

We will deliver directly to your business or front door in the Portland Metro area and Oregon's North Coast. For orders outside those areas we have a variety of shipping options to choose from including next day air just about anywhere in the Nation . Local orders are typically packed in wet ice and orders sent via third party carrier are packed in reusable Styrofoam containers with frozen gel packs.

How do I pay for my order?

Once we have your order filled we will email you an invoice with a very simple and secure link to pay with credit card or electronic check.

Order Information Requirement

All delivery and pickup orders must include your full name, address, and phone number. Orders missing this information will not be fulfilled. This ensures accurate and timely service. Thank you for your cooperation.

Pick-Up Orders

Once your order is ready for pick-up, you will receive an email with a payment link. Please pay this prior to pick up. This email confirms that your order is prepared and available. Order fulfillment may begin as early as the date and time your order was placed. In some cases, we may be out of the office during your arrival. If so, your order will be placed on our Will Call rack located at the front door of: 2038 NE Aloclek Dr., Hillsboro, Unit #218 Your order will be safe and secure until you pick it up. Thank you for your support and understanding!

Delivery Orders

Once your order is fulfilled, you will receive an email with a payment link while your order is headed to you.  Order fulfillment begins as early as the date and time your order was placed. Please complete payment promptly while your order is on its way to your delivery destination. Thank you for choosing Oregon Fish Co.

Order Cancellation Policy

All cancellations must be submitted no later than 24 hours before 12:00 pm on the scheduled delivery or pickup date, though not all cancellations are guaranteed even before 24 hours within the cancellation window. All cancellations are subject to a restocking fee and a processing fee. Once an order has been packed or entered fulfillment, it is considered final and cannot be canceled or refunded. We appreciate your understanding, as this policy ensures the quality and integrity of our products. For cancellation requests within the allowed timeframe, please contact us directly.